Privacy Policy

1. What information do we collect?

Personal information you disclose to us. We collect personal information that you voluntarily provide, such as your name, email address, phone number, mailing address, and any information you submit when registering for an event. Where you make a contribution, payment information is processed by our third-party payment processors [CLIENT TO CONFIRM — processors] and is not stored by us.

Information automatically collected. We automatically collect certain information when you visit, such as your IP address, browser and device characteristics, and usage data. Some of this is collected through cookies and similar technologies — see our Cookie Policy.

2. How do we use your information?

We use your information to create and manage your account, deliver and administer the services you request (such as event registration), respond to your inquiries, send you administrative information, and protect our services. We do not sell your personal information.

3. What legal bases do we rely on?

Under PIPEDA we rely on your consent to collect, use, and disclose your personal information for the purposes described in this notice, except where the law permits or requires otherwise. By providing your information you consent to these purposes; you may withdraw your consent as described in section 9.

4. When and with whom do we share your information?

We may share your information with service providers who perform services on our behalf (for example, hosting, email delivery, and event management), in connection with a business transfer, or where required by law. We require service providers to protect your information consistent with this notice.

5. Do we use cookies and other tracking technologies?

We may use cookies and similar tracking technologies to maintain security, remember your preferences, and understand how the site is used. Specific information about the cookies we use and how to manage them is set out in our Cookie Policy.

6. How do we handle your social logins?

If you choose to register or sign in using a third-party account, we may receive certain profile information about you from that provider. We use the information we receive only for the purposes described in this notice.

7. How long do we keep your information?

We keep your personal information only for as long as necessary to fulfill the purposes set out in this notice, unless a longer retention period is required or permitted by law.

8. How do we keep your information safe?

We have implemented appropriate and reasonable technical and organizational security measures designed to protect your personal information. However, no method of transmission over the internet or electronic storage can be guaranteed to be 100% secure.

9. What are your privacy rights?

Depending on your location, you may have rights under PIPEDA and applicable provincial law to access, correct, or request deletion of your personal information, and to ask questions about how it is handled.

Withdrawing your consent. Where we rely on your consent to process your personal information, you have the right to withdraw your consent at any time. You can withdraw consent for analytics and marketing cookies as easily as you gave it — using the cookie banner or the “Cookie settings” link in the site menu footer (see our Cookie Policy). Withdrawing consent does not affect the lawfulness of processing before the withdrawal.

10. Controls for do-not-track features

Most web browsers include a Do-Not-Track (“DNT”) feature. No uniform technology standard for recognizing DNT signals has been finalized, so we do not currently respond to them. We honour the cookie choices you make through our preferences manager.

11. Privacy rights for Canadian residents

[CLIENT TO CONFIRM] This section summarizes the specific rights available to residents of the applicable Canadian province(s) (for example, Québec’s Law 25), including any additional access or correction rights. Final wording requires client/legal confirmation.

12. Do we make updates to this notice?

We may update this notice from time to time. The updated version will be indicated by a revised “Last updated” date and will be effective as soon as it is accessible.

13. How can you contact us about this notice?

If you have questions or comments about this notice, you may contact our Privacy Officer at [CLIENT TO CONFIRM — Canadian contact email], or by mail at Elevation Church Canada, [CLIENT TO CONFIRM — Canadian entity address].

14. How can you review, update, or delete your data?

To request to review, update, or delete the personal information we hold about you, please contact us using the details in section 13 [CLIENT TO CONFIRM — Canadian contact route]. We will respond consistent with our obligations under applicable Canadian privacy law.